Self Test
Self Test is the option of purchasing your test kits to be posted to you to self administer, and provide your test results and certificate. The options...
Wed, 16 Feb, 2022 at 11:08 AM
We deliver across the UK with the exception of the following postal areas: Northern Ireland (all beginning with BT) Channel Islands (all beginning GY, J...
Fri, 7 Jan, 2022 at 10:38 AM
Yes - It’s essential to register your test kit so that it is activated. All the information you need will be in your pack. Our lab cannot process any sample...
Wed, 24 Nov, 2021 at 4:54 PM
We post self-test kits via Royal Mail which has 24/7 tracking and does not need to be signed. Pre-Departure Antigen Unsupervised/Supervised - Order 7 da...
Wed, 16 Feb, 2022 at 11:11 AM
Please make sure you book your test kits in good time to allow for them to arrive before you travel so you can take your pre-return tests with you or your a...
Wed, 24 Nov, 2021 at 4:59 PM
There are a number of things you can check if you are concerned that your test kit hasn't arrived: Ensure the postal address is correct on your book...
Wed, 24 Nov, 2021 at 5:01 PM
As this a medical product we are unable to accept tests already shipped, however you can keep your test to use at a later date. Please check the expiry date...
Mon, 25 Oct, 2021 at 9:36 AM
We are unable to change your details once submitted, however all you need to do is make sure that the official UK government Passenger Locator Form has the ...
Mon, 25 Oct, 2021 at 9:37 AM
We are unable to change the name on the purchase itself, however please ensure that your register each individual kit under each individual's name.
Wed, 16 Feb, 2022 at 11:16 AM